Privacy Policy
Last updated: September 2024
Introduction
wolf-drift ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our card protection services.
We operate in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). By using our services, you consent to the data practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services
- Submit enquiries through our website
- Subscribe to our communications
- Participate in surveys or promotions
This information may include your name, email address, postal address, and service preferences.
Financial Information
To provide card protection services, we may collect transaction data, card identifiers (but not full card numbers), and spending patterns. This information is essential for fraud detection and monitoring purposes.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed before and after visiting our site
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your enquiries and requests
- Monitor transactions for fraudulent activity
- Send you alerts and notifications about your account
- Improve our website and services
- Comply with legal obligations
Disclosure of Your Information
We may share your information in the following situations:
- With your financial institution when investigating potential fraud
- With service providers who assist in our operations
- With law enforcement when required by law
- With your consent or at your direction
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Transaction monitoring data is retained for a period of seven years in accordance with Australian financial regulations.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: Level 12, 345 Queen Street, Brisbane QLD 4000, Australia